Volunteer Policy

Volunteers are greatly needed to make a hockey association run, and without volunteers contributing many hours, CCHA could simply not exist. We appreciate and can’t thank the volunteers enough for the work that they do to help make all of our children's hockey experiences positive and enjoyable ones while making the CCHA program a success!

MINIMUM REQUIRED HOURS BY LEVEL

While there is nothing stopping anyone from providing more volunteer hours than the requirements below (and highly encouraged), the CCHA relies on the contribution of a minimum number of volunteer hours per player to run its operations. We believe that the CCHA is improved when everyone contributes some sweat equity to the operation. For the upcoming season, the per-player* volunteer hours are as follows:

Lower Level: 8 hours per player capping out at 20 for a family max.

Upper Level: 12 Hours per player capping out at a 20 for family max.

All eligible families have to complete at least ONE (1) concessions shift per season.

VOLUNTEER CHECK REQUIREMENT

Each family is required to submit a volunteer check in the amount of $750 per player. Volunteer buyouts will be $750 per player, up to a maximum of $1,500 per family.

VOLUNTEER HOUR EXEMPTIONS (If you do not fulfill the registration steps for your position you will not get credit)

Rookie Mites

Jr Gold Families

Board Members

Key Volunteers

Hockey Development Committee Members

1 Head Coach per team (Upper and Lower level)

3 Assistant Coaches per team (Upper and Lower level)

Team Managers (Upper and Lower level)

Team Treasurers/Scrimmage Manager (Upper level)

Team Videographer (Upper level)

VOLUNTEER OPPORTUNITIES THROUGHOUT THE SEASON

Tryouts - Begin in September and run through end of October - Lots of volunteer shifts for all levels

Concessions - Lots of Volunteer shifts for all levels

Stormhawktoberfest - Selective Volunteer Opportunities Available

Brick City Tournament - Weekend after Thanksgiving - Lots of volunteer shifts for all levels

Mite Pond Hockey Tournament - Selective Shifts Available

D6 PlayOff Games - Each year is TBD in Late Feb-Early March - but there are Scoreboard, gamesheet and penalty box shifts typically available

Mite Hoopla - Early March - Lots and Final Volunteer Shifts of the season

Stormhawk Awards - March or April

Mandatory Requirements for specific team positions to receive hours:

Coaches:

In order for any CCHA coach to receive their volunteer hours all USA Hockey and Minnesota Hockey requirements for coaches MUST be met for the full season and they MUST be rostered on the official USA Hockey Team Roster as a Team Coach. Any and all additional CCHA requirements MUST be met as well.

Any coach that is removed from a team for an expired CEP will NOT receive any volunteer hours.

Team Manager, Team Treasurer, Team Scrimmage Manager, Team Videographer:

In order for a Team Administrative volunteer to receive their volunteer hours, they MUST register with USA Hockey and complete all requested additional CCHA requirements that are posted for their position; background check and SafeSport modules, in order to receive volunteer hours.

Other Requirements to receive hours:

All volunteer hours/activities need to be claimed through the Dibs tab on the CCHA website otherwise there is no assurance you will receive credit for any volunteer hours.
If you cannot work your shift and you need to cancel, you need to submit a cancellation request through DIBS. IF IT IS WITHIN the non-cancellation window, you are responsible for finding a replacement or taking the "no show charge".
Failure to communicate/show up/find a replacement for a signed-up shift will result in a $25.00 fee and applied to your account.

Volunteer Q & A

Q: What is an Ice Credit Shift?

A: An Ice Credit Shift is a concession stand shift that you are paid to work. The current rate of pay is $15.00 per hour. The money you earn for completed Ice Credit shifts is credited to your account and can only be used to offset player fees for the next season.

**Ice credit shifts are NOT required and do not count toward your family volunteer hours.**

Q: Do I receive credit on my CCHA dues/account if I do more volunteer hours then required?

A: No. These are volunteer hours, so if you do extra, they will not be any credit onto your account. We do appreciate all the extra hours many of you do to make this association successful.

Q: Can a non-parent volunteer?

A: No. Only player parents or legal guardians may volunteer. This means no siblings, relatives, neighbors, babysitters, etc.

Q: Can children accompany adult volunteers at their shifts, such as Concessions?

A: No. For safety and liability reasons, no children can be behind the Concessions counter at any time. Repeat: No children behind the Concessions counter at any time.

Q: Do other associations charge more for their no-show fees?

A: Yes, some charge up to $100/hour plus a flat $100 assessment for each shift. E.g., a no-show on a 5-hour shift would be billed $600.

Q: Can I complete more than my minimum number of required volunteer hours?

A: Yes. Many families do this, and it is a very welcome contribution to CCHA’s program and its success.

Q: Do I receive credit on a per hour basis if I don’t fulfill all volunteer hours?

A: No. The volunteer hours that are required by your family are the minimum amount of hours required. There will not be any partial credit given.

Q: If two shifts take place at the same time, can only one family member show up and get credit for both shifts?

A: No. There must be one family member for each shift, and one person cannot get credit for more than one shift at a time.

Q: If I sign up for one shift, can two family members show up and get credit for two shifts?

A: No. You only get credit for each shift for which you sign up. You cannot have more people show up and get credit.

Q: Do board members need to complete volunteer hours?

A: No. Since they put in countless hours, they are exempt from the volunteer policy.

Q: Do Head coaches need to complete volunteer hours?

A: No, other than their coaching duties. They will receive full credit for volunteer requirement. This is limited to one head coach per team. Of course, they are always welcome to work scheduled volunteer hours if they choose.

Q: Do assistant coaches need to complete volunteer hours?

A: No, other than their coaching duties. They will receive full credit for volunteer requirement. This is limited to 3 asst. coaches per team. Of course, they are always welcome to work scheduled volunteer hours if they choose.

Q: Do team managers, scrimmage managers or team treasurers need to complete volunteer hours?

A: No, other than their team admin duties. They will receive full credit for volunteer requirement. This is limited to one per team. Of course, they are always welcome to work scheduled volunteer hours if they choose.

Q: If I am a head coach, do I need to pay the volunteer deposit?

A: Yes. Because of the vagaries of the coaching world, we need to collect checks from head coaches, too. As long as you fulfill your coaching duties, your volunteer deposit check will be returned at the end of the season like everyone else’s.

Q: If I am a head coach for two teams, can I credit my hours from one team to someone else?

A: No transfers allowed.

Q: Why is there a volunteer deposit?

A: To encourage families to complete their volunteer shifts and to show up at all shifts as well as to protect those families who steadfastly complete their hours.

Q: What if I can’t make a scheduled volunteer shift?

A: You’re responsible for either completing your volunteer shift or ensuring that someone else does. If it’s far enough in advance of your shift, you can request a cancellation shift on-line. If this is not possible, you will need to find someone else to complete your shift. You can try families on your team or other hockey families who you know. If you still can’t find someone and no one completes your scheduled shift, you’ll be assessed a no-show fee of $125/hour.

Q: What happens if I no-show?

A: The no-show will be noted on the sign-in sheet by those volunteers present or by administrative personnel. $125 per no-show hour will be applied to your account. The current status of your volunteer deposit will also be available on your online Volunteer Record. No-shows put a strain on those who do show up, and no one likes to be in that position, so please do your utmost to ensure your shifts are covered.

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15U

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Volunteer Policy